Contact us

If you can't find the answer or would like to talk to an advisor about group bookings and charter services (private hire), please email info@citycruises.com or call our reservations department on +44 (0) 20 77 400 400.

The reservations office is open 09:00 – 17:30 Monday to Friday. On Saturdays it is open from 9.00 - 17.00 and  Sundays and Bank Holidays 09:00 - 16.00.

Festive season: Christmas Day, 09.00 to 13.00 hrs; Boxing Day, 09.00 to 17.00 hrs; New Years Eve, 09.00 to 22.00 hrs; New Years Day, 09.00 to 17.00 hrs