Contact us

If you can't find the answer or would like to talk to an advisor about group bookings and charter services (private hire), please email poolesales@citycruises.com or call our reservations department on +44 (0) 20 77 400 400.

The reservations office is open as follows.  
Monday to Friday: 09.00 am to 7.00pm
Saturdays: 09.00am to 5.00pm
Sundays and Bank Holidays: 10.00am to 4.00pm

Reservations office opening times during the festive holiday period:
Christmas Day: 09.00am to 1.00pm
New Year's Eve: 08.00am to 9.00pm
New Year's Day: 08.00am to 6.00pm